We at SLMC have taken the following measures to guide and protect our patients in view of the COVID-19 pandemic:

  1. We have increased the number of hand washing points for patients within the facility to four. These points all have soap and running water.
  2. We have increased the frequency of cleaning of floors, surface counters, regularly touched points, lavatories etc to three times a day with recommended disinfectant solution.
  3. We are screening patients for COVID-19 based on symptoms and history of local travel or contact. Please note that we do not have testing kits and therefore cannot confirm absence of COVID-19. We can only alert the Ministry of Health about the presence of a suspicious case.
  4. We have displayed material on hand washing and hand rub procedure on posters within the hospital. We have also shared the Kenya Ministry of Health poster with general information on COVID-19 and a power point presentation on the same with all our corporate clients.
  5. We have prepared a pamphlet on FAQs with respect to COVID-19.
  6. All those visiting the facility are being screened at the entrance of the facility to enable separation of those with respiratory symptoms or fever.
  7. We are giving health talks to patients in our outpatient department.
  8. All patients are advised to maintain a minimum distance of 1 meter from each other and from staff at SLMC outpatient department. As such, the sitting arrangement has been modified to ensure a minimum distance of 1 meter.
  9. We have limited access to the in-patient wing.
  10. We have set up an isolation unit within the facility to care for any suspicious cases before the arrival of the Ministry of Health team.



What is coronavirus?

Coronaviruses are a large family of viruses, some causing respiratory illness in people and others circulating among animals. Rarely, animal coronaviruses can evolve and infect people and then spread between people. Previous coronavirus outbreaks have included severe acute respiratory syndrome (SARS) and Middle East Respiratory Syndrome (MERS). COVID-19 is the disease caused by the novel coronavirus, SARS-CoV-2

What are symptoms of COVID-19?

Symptoms of COVID-19 are flu-like and include fever, cough, sore throat and shortness of breath. Most people develop only mild symptoms. But some people, usually those with other medical complications, may develop more severe symptoms, including pneumonia.

What do I do if I have COVID-19 symptoms?

Call the hospital before you come in with COVID-19 symptoms. We may schedule an at-home visit for you or ask you to come in for review. If you feel ill, mildly ill, or believe you are becoming sick with respiratory infection symptoms, and have had contact with a suspected or confirmed COVID-19 case, call us on the customer care line and talk to a Clinician, before you come to the hospital.  We will direct you on the next best course of action.

Should I continue to visit SLMC?

Patients with other symptoms should come to the facility as usual.  Regular clinics for ante-natal care, child welfare clinics, regular out-patient, laboratory and radiology are available as usual.  We have also recently opened a retail pharmacy that is open till 8:00 p.m. for walk-in clients to buy both prescription and over-the-counter medications.

Will I be treated for coronavirus at SLMC?

No. At this time, you will be isolated if we suspect that you have contracted COVID-19 before being transported to the county/country isolation centres where you will be tested and treated according to guidelines from the Ministry of Health.

How does COVID-19 spread?

Although we have a lot to learn about this virus, it appears to spread like other respiratory viruses — by people with the infection coughing and sneezing. These droplets are inhaled by other people or moved to the eyes, nose or mouth by contaminated hands.

Is there anything I need to do to keep myself, my family, and my friends safe?

Yes!  The most important steps to take are the same as for every cold and flu season: Wash your hands frequently and avoid touching your face. Stay home if you are feeling ill. If you experience symptoms, call us at SLMC. We will help you determine if you need to be seen and provide you with instructions for seeking medical care.

It is currently recommended that:

People at higher risk of severe illness should stay home and away from large groups of people as much as possible, including public places with lots of people and large gatherings where there will be close contact with others. People at higher risk include: –

– People 60 and older

– People with underlying health conditions including heart disease, lung disease or diabetes

– People who have weakened immune systems

– People who are pregnant

Can I be tested for COVID-19?

Yes. The Kenyan Ministry of Health has communicated that testing can be done at KEMRI laboratories, National Public Health Laboratories and Lancet Kenya. You can also be tested at the country isolation facilities but not as yet at SLMC.

What is the treatment for COVID-19?

No specific treatment has been identified. Current management is mainly supportive, but vaccines and treatment modalities are in development.

Where can I learn more about COVID-19?

– The Kenyan Ministry of Health:

– The World Health Organization:

– The Center for Disease Control:



Direct line:

0722 206 033

Customer care:

0759 212 962